Local Agent respects the right to your privacy. We are bound by the National Privacy Principles contained in the Privacy Amendment (PrivateSector) Act 2000.Those principles regulate how we collect, store, use and disclose personal information about you and other individuals.

Collection, Use and Disclosure

In our agency business, we collect, hold, use and disclose to third parties, personal information for a number of reasons:
• To carry out appointments as sales agents for clients selling their properties.
• To carry out appointments as property managers for rental property owners which includes processing tenancy applications and managing tenancy relationships with the tenanted property.
• To promote and market our products and services
• To provide information on and promote properties for sale and for rent to
the market.
•To reply to enquiries and information requests made by individuals. For internal business processes such as market research and billing.

Where required by law We collect personal information about individuals:

• From the individuals themselves through application forms, registration books at open inspections, appointment forms, holiday bookings, agreements, correspondence including emails, our website and through verbal communication.
• From third parties (including other agents, operators of tenancy reference databases and other publicly available databases and from referees ), and in the course of verifying and evaluating tenancy applications and managing tenancy arrangements and in carrying out agency services for a client, including through property searches.

Security of information

We will take all reasonable steps to ensure that the personal information
we hold about you is not subject to loss, misuse or unauthorized access or alteration. We will also take steps to destroy or permanently  identify personal information if it is no longer required.

Access to personal information

If you would like to access or correct any personal information which we hold about you please do not hesitate to contact us. We will take all reasonable steps to correct any information which you show to be inaccurate, incomplete or out of date.


If you have any requests, queries or comments which you would like to
make, please do not hesitate to contact us via info@localagent.net.au